BritePathGlobal Refund & Cancellation Policy
Last updated: July 22, 2026
This policy outlines the terms under which refunds and cancellations are handled for courses purchased through BritePathGlobal.
1. Enrollment Cancellations
You may request cancellation of your enrollment within 7 days of purchase, provided you have not accessed more than 20% of the course content or attended more than 1 live session. Requests outside this window may not be eligible for a refund.
2. How to Request a Refund
To request a cancellation or refund, email billing@britepathglobal.org with your order/invoice number and the reason for your request. We aim to respond within 3 business days.
3. Refund Processing
Approved refunds will be issued to the original payment method via Razorpay within 5-10 business days of approval. Processing times may vary depending on your bank or card issuer.
4. Non-Refundable Situations
Refunds will generally not be issued in the following cases:
- The course has been substantially completed or accessed
- The cancellation request is made after the eligibility window described above
- The learner fails an included exam attempt (exam fees, where applicable, are non-refundable once the exam has been taken)
- Enrollment was made using a discount code or promotional offer explicitly marked non-refundable
5. Rescheduling
If you are unable to attend a scheduled live batch, you may request to be moved to a different upcoming batch, subject to availability, by contacting us at least 3 days before your scheduled start date.
6. Course Cancellations by Us
If we cancel or reschedule a course batch due to low enrollment, instructor unavailability, or other operational reasons, you will be offered a full refund or the option to transfer to another batch at no additional cost.
7. Payment Gateway Fees
Where applicable, any non-refundable payment gateway or transaction fees may be deducted from the refunded amount, in accordance with Razorpay's policies.
8. Contact Us
For any questions about this policy, contact:
Brite Path
Email: billing@britepathglobal.org
Phone: +91 22 12345678