About this course
This course covers the requirements of ISO 29993 for learning services outside formal education, including programme design, learner support, and outcome evaluation.
Everything you get
✓
Live instructor-led sessions
✓
Downloadable programme design templates
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Full learning management system access
✓
Practical case-study exercises
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Digital certificate on successful completion
Learning outcomes
OUTCOME 1
Explain the ISO 29993 framework for learning services
OUTCOME 2
Design learning programmes aligned with the standard
OUTCOME 3
Evaluate learner support and outcome measurement practices
OUTCOME 4
Apply continual improvement to learning services
Practical, job-ready skills
Where this can take you
Step 1
Learning Services Coordinator
Support the design and delivery of training programmes.
Step 2
Learning & Development Manager
Lead organization-wide learning strategy.
Step 3
Education Consultant
Advise providers on learning service quality.
Course modules
1
Module 1: Introduction to ISO 29993
2
Module 2: Learning Programme Design Requirements
3
Module 3: Learner Support & Communication
4
Module 4: Outcome Evaluation & Feedback
5
Module 5: Continual Improvement in Learning Services
Format & delivery
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Live virtual instructor-led sessions
✓
Case-study based practical exercises
How you're assessed
Assessment is through in-course activities and a final quiz. A certificate of completion is issued.
Who should attend
- Training providers and coordinators
- Corporate learning and development professionals
- Education consultants
- Anyone designing structured learning services
Frequently asked questions
What does this course cover? +
The ISO 29993 framework for designing and evaluating learning services.
Who should attend? +
Training providers, corporate learning and development professionals.
Is this a certification audit course? +
It focuses on practical application of the standard rather than certification body auditing.
Is this course relevant to corporate trainers? +
Yes, particularly those designing structured learning programmes.
What is the assessment format? +
In-course activities plus a final quiz.