About this course
This course develops the skills to audit an educational organization's management system against ISO 21001, covering learner-focused processes and educational service delivery.
Everything you get
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Live instructor-led sessions
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Downloadable templates and working documents
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Full learning management system access
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Realistic simulated audit case study
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Digital certificate on successful completion
Learning outcomes
OUTCOME 1
Explain the EOMS framework and ISO 21001 requirements
OUTCOME 2
Audit learner-focused processes and service delivery
OUTCOME 3
Plan, conduct, report and follow up an EOMS audit
OUTCOME 4
Evaluate educational outcomes and improvement practices
Practical, job-ready skills
Where this can take you
Step 1
Internal EOMS Auditor
Audit your institution's educational management system.
Step 2
EOMS Lead Auditor
Lead certification audits for third-party bodies.
Step 3
Education Quality Manager
Oversee institution-wide quality strategy.
Course modules
1
Module 1: EOMS Fundamentals & ISO 21001 Framework
2
Module 2: Audit Principles & Auditor Roles
3
Module 3: Learner-Focused Process Review
4
Module 4: Conducting the Audit
5
Module 5: Auditing Educational Service Delivery
6
Module 6: Nonconformities & Reporting
Format & delivery
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Live virtual instructor-led sessions
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One continuous case study audited end-to-end
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Choice of intensive or part-time schedule
How you're assessed
Assessment is continuous through in-course activities, plus a final objective examination lasting approximately 1 hour, open book. A certificate is issued shortly after a passing result.
Who should attend
- School and institution administrators
- Education quality managers
- Internal auditors moving to certification auditing
- Professionals pursuing EOMS lead auditor certification
Frequently asked questions
What does this course cover? +
ISO 21001 requirements and auditing educational organizations' management systems.
Who should attend? +
School and institution administrators, education quality managers.
How long is the course? +
24 hours over 3 days.
Is this course relevant to universities? +
Yes, it applies to any educational institution seeking structured management.
What is the exam format? +
Open book, objective questions, approximately 1 hour.