About this course
This course covers auditing management system certification bodies against ISO/IEC 17021, including impartiality, competence, and certification decision-making processes.
Everything you get
✓
Live instructor-led sessions
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Downloadable templates and working documents
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Full learning management system access
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Realistic simulated audit case study
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Digital certificate on successful completion
Learning outcomes
OUTCOME 1
Explain the ISO/IEC 17021 requirements for certification body competence
OUTCOME 2
Audit impartiality and certification decision processes
OUTCOME 3
Plan, conduct, report and follow up a certification body audit
OUTCOME 4
Evaluate auditor competence management practices
Practical, job-ready skills
Where this can take you
Step 1
Internal Auditor
Audit your certification body's management system.
Step 2
Certification Body Lead Auditor
Lead accreditation assessments for national accreditation bodies.
Step 3
Certification Body Manager
Oversee organization-wide certification quality.
Course modules
1
Module 1: Certification Body Fundamentals & ISO/IEC 17021 Framework
2
Module 2: Audit Principles & Auditor Roles
3
Module 3: Impartiality & Risk Management Review
4
Module 4: Conducting the Audit
5
Module 5: Auditing Certification Decision Processes
6
Module 6: Nonconformities & Reporting
Format & delivery
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Live virtual instructor-led sessions
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One continuous case study audited end-to-end
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Choice of intensive or part-time schedule
How you're assessed
Assessment is continuous through in-course activities, plus a final objective examination lasting approximately 1 hour 30 minutes, open book. A certificate is issued shortly after a passing result.
Who should attend
- Certification body managers
- Accreditation and quality professionals
- Internal auditors moving to certification auditing
- Professionals pursuing certification body lead auditor certification
Frequently asked questions
What does this course cover? +
ISO/IEC 17021 requirements and auditing management system certification bodies.
Who should attend? +
Certification body managers, accreditation and quality professionals.
How long is the course? +
32 hours over 4 days.
Is this course relevant to accreditation bodies? +
Yes, it covers requirements assessed during accreditation reviews.
What is the exam format? +
Open book, objective questions, approximately 1 hour 30 minutes.